Food Services Bartender

Food Services Bartender 

Why work with us:

The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone.

Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. Our vision is to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment.

For more information about the City of Waterloo’s Strategic Plan, Vision, Values and Guiding Principles, please click here: City of Waterloo 2023-2026 Strategic Plan.

What we offer:

• Supportive and caring organization that promotes respect, inclusivity, health, safety and wellness;
• Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey;
• Certification as a Living Wage Champion;
• Defined Benefit Pension Plan (OMERS) eligibility for all employees;
• Flexible work schedules;
• Substantial internal and external training and development opportunities;
• Opportunities to get involved and give back to the community;
• Employee-wide events, activities, site visits, BBQs, etc.;
• Complimentary FitPass for City of Waterloo employees and family members for leisure, swim, and fitness drop-in programs; and,
• So much more!

What you will do: 

Reporting to the Food Services Coordinator in the Recreational Community Services Division, your primary responsibilities will include, but are not limited to, the following:  

• Food and beverage preparation and service at The Benchwarmer, a fully licensed restaurant located in RIM Park Manulife Sportsplex & Healthy Living Centre
• Maintain a clean and sanitary work area
• Respond promptly to customer inquiries and requests, resolve customer concerns and complaints
• Daily cash handling and associated reporting; reconcile and balance revenues
• Compliance with Alcohol and Gaming Commission legislation
• Provide excellent customer service to the public
• Maintain inventory and control of bar stock, including the ability to position beverage drums with assistance

What you will bring:  

• Smart Serve Certified with knowledge of Alcohol and Gaming Commission legislation
• Previous bartending experience is preferred
• Previous cash-handling skills and / or experience balancing revenues is an asset
• Excellent communication and interpersonal skills to effectively interact with other members of the Food Services team and City staff, as well as the general public
• A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment
• Strong commitment to delivering quality customer service
• Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion 

Hours of work: 

• Up to 24 hours per week including morning, evening, weekend and holiday shifts. Work hours are subject to flexibility and change based on organizational needs.

• Please note, hours of work may be outside of public transportation operation hours

 What we will require:

• A Police Criminal Record and Judicial Matters Check satisfactory to the City
• Must be at least 18 years of age
• Proof of your current and valid certificate(s), licenses and/or educational qualification, if applicable

Be You @ Waterloo (Our Commitment to Diversity, Equity, Inclusion and Belonging):

The City of Waterloo acknowledges that our work takes place on the traditional territory of the Haudenosaunee, Anishnaabe and Chonnonton Peoples, and is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.  The City is dedicated to advancing the organization’s commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion and to reducing barriers to employment opportunities. Applications from members of historically underrepresented groups, including Black, Indigenous, racialized communities, women, persons with disabilities and members of 2SLGBTQIA+ are encouraged for positions at all levels within the organization. Candidates from historically underrepresented groups are encouraged to self-identify in their application.

Accommodations are available throughout all stages of the recruitment process in accordance with the Human Rights Code and other applicable legislation. We encourage applicants to access support(s) that may be needed. To request accommodation during the application process, please email recruitment@waterloo.ca, quoting the position and competition number. Applicants advancing to the next stages of the recruitment process will be provided with additional opportunities to make their needs known.