Line Cook

Line Cook 

Why work with us:

The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone.

Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. Our vision is to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment.

For more information about the City of Waterloo’s Strategic Plan, Vision, Values and Guiding Principles, please click here: City of Waterloo 2023-2026 Strategic Plan.

What we offer:

• Supportive and caring organization that promotes respect, inclusivity, sustainability, health, safety and wellness.
• Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey.
• A commitment to environmental sustainability as demonstrated in many plans and policies.  For example, we are working towards reducing our corporate greenhouse gas emissions to net-zero by 2050, with real progress underway.
• Certification as a Living Wage Champion.
• Defined Benefit Pension Plan (OMERS) eligibility for all employees.
• Up to 10 paid Reservist Leave days per year, with single contribution OMERS buyback option for any unpaid time.
• Easy and sustainable commuting options through the TravelWise program, which offers public transit discounts and a dedicated carpool network for employees.
• Substantial internal and external training and development opportunities.
• Enjoyable employee-wide events, activities, site visits, BBQs to connect with co-workers.
• Complimentary FitPass for access to leisure, swim, and fitness drop-in programs for employees and family members.

…And so much more!

What you will do: 

Reporting to the Coordinator of Food Services in the Recreational Community Services Division, your primary responsibilities will include, but are not limited to, the following:

• Prepare high-quality food to support concession, restaurant and catering operations at the City of Waterloo's recreation facilities, ensuring consistency, efficiency, and presentation standards.
• Follow all food safety regulations, safe food handling practices, and workplace procedures to maintain a safe environment for customers and staff.
• Produce quality menu items by following recipes, specifications, and preparation standards.
• Keep kitchen and food preparation areas clean, organized, and well-stocked to support efficient daily operations.
• Create a positive customer experience by supporting timely food service and contributing to a welcoming environment.
• Support the team by taking on other related duties as needed.

What you will bring:  

• Successful completion, or currently enrolled in and actively working toward completion of a secondary school diploma or equivalent.
• Minimum one (1) year of experience in a commercial food service or kitchen environment.
• Valid Safe Food Handling Certification is required.
• Demonstrated knowledge of the safe operation, cleaning, and maintenance of commercial kitchen equipment.
• Excellent communication and interpersonal skills, with the ability to interact professionally and effectively with Food Services team members, City staff, and the general public.
• Strong verbal communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment.
• Strong commitment to delivering quality customer service.
• Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion.

Hours of work: 

• Up to 24 hours per week, including evenings, weekends, and holidays. Scheduled hours are based on operational requirements and may vary throughout the year. Food Services operates seven days a week, with shifts scheduled between 6:00 a.m. and 1:00 a.m. Seasonal fluctuations in operating hours may occur, and candidates must be available to work a flexible schedule to meet business needs.

• Please note, hours of work may be outside of public transportation operation hours.

 What we will require:

• A Criminal Record and Judicial Matters Check satisfactory to the City.
• Must be at least 18 years of age.
• Proof of your current and valid certificate(s), licenses and/or educational qualification, if applicable.

Be You @ Waterloo (Our Commitment to Diversity, Equity, Inclusion and Belonging):

The City of Waterloo acknowledges that our work takes place on the traditional territory of the Haudenosaunee, Anishnaabe and Chonnonton Peoples, and is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.  The City is dedicated to advancing the organization’s commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion and to reducing barriers to employment opportunities. Applications from members of historically underrepresented groups, including Black, Indigenous, racialized communities, women, persons with disabilities and members of 2SLGBTQIA+ are encouraged for positions at all levels within the organization. Candidates from historically underrepresented groups are encouraged to self-identify in their application.

Accommodations are available throughout all stages of the recruitment process in accordance with the Human Rights Code and other applicable legislation. We encourage applicants to access support(s) that may be needed. To request accommodation during the application process, please email recruitment@waterloo.ca, quoting the position and competition number. Applicants advancing to the next stages of the recruitment process will be provided with additional opportunities to make their needs known.

Our use of AI during recruitment:

Our applicant tracking system includes artificial intelligence (AI) features, such as tools that highlight relevant work history or suggest potential job matches. These features are built into the system and may be visible to staff. AI does not make any screening or hiring decisions, and all decisions about interviews and hiring are made by City staff in accordance with applicable City policies and procedures.